Director of Information Technology

West Des Moines, IA

Job Summary:

The Director of Information Technology will manage and direct the company’s information technology (IT) operations, ensuring the department provides efficient and effective technical support service.

Supervisory Responsibilities:

  • Hires and trains IT staff.
  • Schedules, organizes, and assigns projects to members of the IT team.
  • Conducts performance evaluations that are timely and constructive.
  • Handles discipline and termination of employees as needed and in accordance with company policy.

Duties/Responsibilities:

  • Leads development and implementation processes for the organization’s IT systems and department.
  • Develops and implements business continuity protocols to minimize disruption to business operations in emergencies or data loss.
  • Establishes efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure.
  • Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
  • Oversees security of systems, networks, and enterprise information.
  • Facilitates IT security audits or investigations.
  • Develops and maintains relationships with external IT vendors and service providers.
  • Coordinates multisite IT systems via enterprise resource planning (ERP).
  • Performs other related duties as assigned.

Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Proficient in the latest technology for IT systems and management.
  • Proficient in Google Workspace, Microsoft Office Suite and Teams, and/or related software.
  • Excellent organizational skills and attention to detail.
  • Excellent analytical and management skills.
  • Excellent interpersonal skills.
  • Ability to lead a team
  • Ability to develop an effective IT strategy for the company
  • Through understanding of IT and practical applications to support the company’s goals. 

Education and Experience:

  • Bachelor’s degree
  • At least ten years of experience managing an IT department.

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • Willingness and ability to travel to pharmacy retail locations